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Thank you for choosing True Shoping for your grocery needs in Jaipur, Rajasthan. This policy outlines our shipping procedures to ensure clarity and transparency regarding the delivery of your orders.
Shipping Coverage: True Shoping offers delivery services exclusively within Jaipur, Rajasthan. We do not deliver to locations outside this area at this time.
Order Processing Time: Orders placed before 12:00 PM IST on a business day will be processed and prepared for shipment on the same day. Orders received after this time will be processed next business day.
Shipping Methods and Carriers: We utilize reliable local delivery services to ensure prompt and secure delivery of your groceries. During checkout, you can select your preferred delivery time slot based on availability.
Shipping Costs: Shipping costs are calculated based on the total weight of your order. You will see the shipping cost displayed at checkout before finalizing your purchase.
Guaranteed 2-Day Delivery: We guarantee delivery within Jaipur, Rajasthan, within 2 business days for all orders placed before the cutoff time. This ensures that you receive your groceries quickly and reliably.
Order Tracking: Once your order is processed and out for delivery, you will receive a notification with tracking details via email or SMS. You can track the status of your shipment in real-time through our website or by contacting us directly at 08047587277.
Delivery Issues: If you encounter any issues with your delivery, such as damaged items or missing packages, please contact our customer service team immediately at 08047587277. We are committed to resolving any issues promptly to ensure your satisfaction.
Order Modifications and Cancellations: Modifications to orders, including changes to delivery addresses or cancellations, may be accommodated if requested before the order is prepared for shipment. Please review your order details carefully before completing your purchase.
Holiday Shipping: During peak seasons or holidays, delivery times may be extended due to increased order volume. We appreciate your patience during these busy periods.
Contact Information: For any questions regarding our shipping policy or assistance with your order, please contact our customer service team at 08047587277. Our team is available to help you with any inquiries or concerns you may have.